Following are many of our wonderful testimonials we've accumulated over the years. However, our more recent testimonials are now listed directly with each individual product. Check out the individual product ratings as you shop within our store. Aloha!
Market Store Review -
Customer Service, Environment, Other, Quality, Wait Time
Best product!! Get my annual fix and gifts. Everyone had raved about quality and wonderful skin product!! The very best of any soap products I've ever bought!!
Anonymous January 2019
Good soap convert. :-)
We've visited your shop at the market place many times. We've purchased a few soaps, loved the samples. They are perfect in my overnight bag when I travel. My husband who typically is a "just get me some soap" kind of guy is now hooked on KONI. I am happy that he has decided to favor a healthier choice than many of the options out there at the chain stores. Two years ago I bought one of your hand made amazing Honu heavy pottery cups. It's one my favorites! When our kids visited the island with us in March my daughter hinted that she'd like one too. While many of your cups were beautiful and felt right in my hand, they were not meant for the power cups that a mom of a 14 month old needed. You were kind enough to find some in the back that were perfect. She and I often send photos back and forth of our morning cups of Hawaiian memories.
Gail - 2018
Prompt, thoughtful, and helpful
My father loves these soaps and I bought some to be delivered to his house for Father's Day. I mixed up the billing vs. shipping zip codes when submitting my order, and Marty at Kona Natural Soap reached out for clarification rather than cancel the order. Once he realized my intentions, he even included a nice Father's Day card in the shipment. The gift arrived in time and I looked like an even more dutiful child!
Greg- California June 2018
Awesome service and Products
My husband and I were recently on the Big Island and visited this business. We love the coffee and the soaps! Best coffee on the island. Decided to purchase more online, the order process was easy, quick and we received our order in 5 days! Thank you for the great products and service. We will see you again soon on the island
Linda P - Washington State June 2018
Thanks for the great shipment! The soaps and the kukui oil arrived safe and sound. I have loved your products for many years and look forward to another batch of your wonderful soap, which I use personally and also give as gifts to friends. The oil is fabulous—I use it after every shower to keep my skin soft!
I did visit your booth at the market a week or so ago but decided to mail order instead of packing it into my suitcase. :-)
Janet - Seattle February 2018
We visited your business while on a cruise in January and purchased some of your products. We have been so impressed with the soap and it has been so soothing for my husband's skin. He is on several medications that dry the skin, your soap has worked wonders. We look forward to our delivery of soap and will continue to purchase from you in the future.
Caroly - Nevada April 2017
I have been a long time customer of the Kona soap company and a great fan of Greg and his suggestions for making the most out of the products.
I typically get four weeks use out of one bar of soap by doing two simple things, (1) cutting it in half, and (2) placing the smallest edge of the soap on a wooden soap dish out of the range of the shower stream in order to minimize the wet surfaces when not in use.
Tina - Washington State 2017
-First they had the very very best soaps on the big island each of them designed and developed to avoid irritation and using only natural ingredients each with a healing and helping ingredient and infusion they also have the coolest t-shirt on the Big Island.
This testimonial is on our farm/culinary tour-
Customer Service, Environment, Quality, Wait Time, Best excursion ever. Wonderful people, plenty of delicious food, and happy, happy place.
Best to all of you,
Rose, John and Dana
My wife and I enjoyed visiting your facility in October. This Mohihi bar soap has really improved the condition of my dry skin and I use it to wash my hair as well. Please continue to produce this great product. Thank you!
Tom TX - January 2017
Good Morning guys.
One of my friends, Christina (Lila) returned from an opthlamic conference with bars of your soaps. She gifted me with the tangerine/cinnamon bar, and it was such a pleasant experience to bathe with this yesterday, that I thought I would drop you a line, and tell you so!
I have allergies, so not the best sniffer, but I could get some of the cinnamon or clove scent from this bar. As I have been a Dove user for years, it was so delicious, so pleasant, such a nice change.
My husband and I used to spend many a week on the big island....and I always fantasized about living there...largely for the gardening. Chris showed me photos of your hibiscus flowers... gave me a few moments of my fantasy again when I saw her photos and thought about your lifestyle
Good for you guys!
Sheila - January 2016
I was the lucky recipient of a few of your soaps from my now fiancé a few months ago. I have to tell you, the Hoku soap is by far my favorite of the ones I received. Not only does it smell nice and make my skin feel great, it actually helps with mosquito bites!
I know it sounds silly.....I found while working in my garden I would get attacked by Mosquitos. After I'd shower using the Hoku soap, the bites no longer itched. So I tried just rubbing the soap dry on bites....well, I found the best instant cure for mosquito bites! Not sure if you were aware of this awesome side effect of an already awesome product.
Thanks so much for making this soap, we will always have it in our house and on our travels!
Anne - August 2015
Dear Greg and Marty,
We want to thank you again for spending your time with us today - showing us the wonderful things you grow, how you grow them - and doing what you do in the most ecologically and environmentally sensitive way. It's one thing to read "Natural Soap" in the name of your company, but it's another thing entirely to really see and understand what that word means to you: literally growing and hand processing everything that goes into the soaps you make. The amount of work you do to accomplish this is astonishing, and we are the very grateful beneficiaries!
Regarding the roasted cocoa beans - the unadulterated chocolate flavor is superb. Just crumble six or seven of the beans (entire bean) over some Greek yogurt and honey and you have the best treat in the world! As to your Kona coffee, after drinking a considerable amount of fine Kona from other purveyors, yours is the one we buy exclusively - it's that good!
Judy - Louisville KY January 2015
We stumbled upon this soap while vacationing in Maui this past September. It is absolutely the finest soap I have ever or will ever use again. My skin always feels and smells so fresh and sweet after each shower. I ordered 3 gift box sets for Christmas gifts and the girls just love it. I also have purchased 3 different times for myself. Thank you so much for the love and care you put into each bar of this heavenly soap. I am a HUGE FAN.
Linda - Yantis TX January 2015
Aloha, Greg and Marty,
I just wanted to thank you for your wonderful "Koni" soap. The combination of anise, cloves, tangerine and oatmeal works better for my adult acne than any of the prescription medications I've used in the past. It also has a heavenly fragrance, and does not dry or irritate my sensitive skin. You have a very loyal customer!
Jocelyn - Kailua-Kona HI JULY 2014
We recently purchased some soap from you in the Kona Market on our vacation about a week ago!! And I am in love with it!!! Call me a princess but I cant go back to normal soap ever again, I have tried other natural products; But I can tell you nothing compares to your product. AMAZING!!!! Not only is it amazing on my skin - But makes my washroom smell amazing!!! My skin fells great and glows.
I also purchased the mist, also WOW I cant stop using it..
Thank you so much for making such a high quality product, expect some BIG orders!!!
Very very happy customers,
Melissa and John - Vancouver BC March 2014
Gentlemen: Three years ago my wife and I took a tour of your facility while we were visiting the Islands. We did not know of you, nor your plantation, it was just part of the tour we signed up for. Were we blessed! Living in the desert of Arizona with all the dryness my skin was always dry and I spent a lot of time scratching. The dermatologist had me using special soap and cream on my skin so I would be comfortable. After taking your tour and purchasing Ao Kaulana soap bars I began using it regularly. Today I have just placed my 3rd order (order 12 bars at a time) because I will no longer use any other soap.
I no longer suffer from itching and dry skin once I began using your soap. In addition after just having back surgery and having to use what was at the hospital, upon my return I was able to shave without difficulty because my beard and face were no longer dry causing the razor to drag upon my face while shaving. You have a life long customer.
Louie - Sun City AZ February 2014
Kona Natural Soap Company,
I just received the package of soaps last Saturday. My wife very much enjoys your soaps. We visit Oahu many times a year and were first introduced to your soaps at the "Made In Hawaii" festival. We have been purchasing your soaps for many years at the event. I was very surprised and honored that you remembered our family at this year's festival. If you may remember, you provided us with one of your shopping bags. We hope to see you again at the 2014 "Made In Hawaii" festival.
Have a nice holiday and Mahalo.
Glenn - Sacramento CA November 2013
I received my order of soap, coffee and oil. As usual, the order process was a breeze and delivery was prompt. I ordered on Saturday and I received my package on the following Tuesday. A product is only as good as the people that make it and you guys are exceptional !! We are looking forward to seeing you both next year.
Nadine - Detroit MI July 2013
We just got back home a couple of days ago. Had a great vacation. Loved seeing you both!!! While we were there we bought several pounds of different Kona coffees. I lined them all up on the counter & asked my sister which one to try first. She picked out yours, because she loved loved loved the packaging! Then we brewed a pot, OMG it is wonderful.
Patti - Orange County CA June 2013
First, I want to thank you for the prompt attention to the order I sent in about two weeks ago. It came in good time (six days from sending in the order to unpacking it) and I could track its progress. Opening the box was like opening a present --beautifully arranged in "compartments" and the little extra attention to the "orphan" bag -- tied with raffia, with a coconut shell turtle charm on top. It's this extra surprise and care of detail that shows how you value your customers - and your products!
Second, congratulations on winning the Small Business Export Award!! Isn't it great to be recognized for the hard work you've done making these wonderful products and making them available worldwide!
Judith K - Louisville KY March 2013
Absolutely love your soap. Came to your place last year on a tour from Celebrity Cruise Lines and have used nothing else on my face to wash it. Your product is excellent!
Kathleen - Orlando FL February 2013
I visited you and bought the regular kukui oil and then came back and got the grapefruit kukui nut oil. I was skeptical at the time that you would hear from us again, but here I am ordering three more to make sure we don't run out! I'm assuming they will keep for quite awhile in the fridge. I have found an interesting use - I often have dry eyes if I wake up in the night or early morning and if I put a little of the oil on my eyelids within a few minutes my eyes no longer feel dry. I also have been having sort of "tennis elbow" symptoms and rubbing the area with the grapefruit oil morning and night cuts the pain way back. Anyway, we are enjoying the product - Thanks!
Michele - Salt Lake City UT February 2013
I currently suffer from Lyme Disease and have become sensitive to a lot of soaps. My skin was irritated and I met Greg while on vacation. He gave me a sample and by the next day my skin had settled down by more than 75%. I ordered more and my skin has settled almost to no irritation. Love your soap and thank you for making a quality product
Dawn - Ewa Beach HI January 2013
Love the artwork on your Kona Natural Soap postcard/coupon! Gorgeous! And while I am at it I might as well tell you that I am hopelessly in love with your soap. I had to wash my face with another (unmentionable) facial bar when I was out of town recently, and it was that moment when it occurred to me just how spoiled my face is thanks to your soap. I literally gasped when I realized I had accidentally left my Kona soap bar at home, and for good reason. My sensitive skin couldn't thank you more! Happy Holidays!
Lindsay - Tucson AZ December 2012
We're back in New Hampshire after a fantastic summer in Hawaii. I brought my friend by your factory/shop one Thursday afternoon in July. Even though it was a busy, busy work day for both of you, you welcomed us (and our kids) with great hospitality and friendliness. Thank you both for working with my schedule. Not only are you good businessmen, but you seem like genuinely nice people!
I spent much of that afternoon letting Greg know how much I adore the soap that he makes (yes, I even have a spreadsheet of my favorites -- geek!). But, as much as I love the soap, I also get such pleasure out of the packaging. Wrapped in tissue and secured with raffia and that understated but spectacular honu, it's a package that I *love* to open.
So, thank you for the care and attention you give to all the details. Know that it's appreciated and enjoyed.
Amanda - Deering NH September 2012
"I usually shave with ordinary liquid soap. But today for the first time I used one of your soap bars to lather and shave. It was the best and easiest shave I have had!"
Paul - Los Angeles CA August 2012
Awesome products, great prices, wonderful customer service!
Linda - Eureka CA January 2012
Scott - Las Vegas NV January 2012
When we lived in Oahu, we came across your company at the "Made in Hawaii" show and bought some soap. My husband has had sensitive skin his whole life, but was willing to give your soap a try. He fell in love with it and what it does to his skin! Now that we have retired to the mainland, this is the 2ND year in a row I have placed an order for his birthday, Dec.22 and Christmas. He will be 45 in a few days and I will tell you that he gets most excited about his soaps then anything else he opens! I have been a 100% satisfied with my ordering on-line from you, it arrives so fast and exactly what I ordered. I may make a small order every year, but you have a lifelong customer. A big MAHALO to you and your company, I hope that every year your business continues with great success. Mele Kalilikimaka to you and yours!
Lynne - Tucson AZ - December 2011
Just wanted to say thanks so much for my soap order. I bought some when we were there in Kona doing a job. Went to the once-a-month fair (Ali'i Stroll) you were at downtown Kona market. I loved it so much that once I was back in Oregon I just had to have more. There was a small mix up w/one "flavor" of the bars- I called Greg and WOW, there it was in the mail today. You guys are the best and awesome customer service! Thanks, Cindy
I received my package today. I just love your soap!! 3 years ago I got some when I visited the Big Island, and I got some more when we were there in March! Keep up the good work! :-)
Nancy - Mesa AZ - June 2011
I want to thank you for receiving my order so quickly. There it was in my mail box in only four days, now that is amazing customer service! I was on the Big Island last month and had bought several bars of soap at the Street Fair. Before we left for vacation I had found your product while searching the web and it was at the top of my list to find you. I had no idea there was even a Street Fair going on let alone finding your booth and being able to chat with you. Like many of your loyal customers, I also will be buying only Kona Natural Soap from now on.
Sandy - Bellingham WA - May 2011
Aroma therapy all over your body with many essential oil scents. It makes scents to them and it makes scents to my wife and I. Try it and you'll be back and back again!
Phil - San Juan Capistrano CA - April 2011
I was AMAZED at how quickly my order was delivered!! The products were just fabulous and the customer service that I received from them was stellar!!! I will DEFINITELY order from them again. LOVE IT!!
Barrie Northridge CA - December 2010
Aloha! My family and I purchased some of your products during a recent vacation to Hawaii and we met Greg at that time. I wanted to surprise everyone so I purchased 5 of your coffee mugs (I use mine every morning!) upon our return to the mainland. The package appeared to have made the journey without damage but upon opening the box we found that one of the mugs had a cracked and chipped handle despite what appeared to be sufficient packing. I contacted your company via email and Greg immediately shipped out a replacement at no cost- with no questions asked! Given my recent experiences with other businesses I wasn't sure true customer service existed anymore. I was wrong! We are happy that companies like yours still believe in producing superior products that you stand behind and go above and beyond to keep your customers happy!! Thank you again- we will see you upon our return to Hawaii!!
Mahalo! Mike AZ - October 2010
"I just wanted to let you know how much I love your product and that your soap will be the only soap I use from now on. I first heard about your soap on a local T.V. show and wanted to try it. The first time I used it in the shower I could feel the difference on my skin. I felt cleaner than the usual body wash that I was using that I was buying at the big box stores. I love how safe your product is not only for our bodies but also for the environment. I will also share this with others as well. Keep up the GREAT JOB!"
George Twigg I Napua Tower Concierge I Grand Wailea Maui I The Waldorf Astoria Collection - June 2010
"I first discovered Kona Soap at the marketplace 4 years ago while on vacation. I have been hooked ever since. First, I love the way it doesn't leave my skin feeling tight and filmy but instead clean and smooth. Secondly, I enjoy ordering different "flavors" each time I order. Finally and most importantly, I truly love this product!" - Pasadena, Texas May 2010
"I recently toured The Kona Natural Soap Company while vacationing in Hawaii, and was very impressed with Greg's company and all of his products. The Kona Natural Soap is an outstanding product as is the Kukui Nut Oil that I purchased." - Hampton, Virginia May 2010
"After my visit to the soap company, I have fallen in love with their products. I live in Las vegas and the kukui nut oil is a blessing. I enjoy good coffee; ordered their 100% Kona coffee by mail and I must say that it is terrific and a bargain at the present price including shipping. Nearby coffee companies that are open to tourists have outrageous prices. I will continue to purchase these products for self use as well as gifts for family and friends. Thank you." - Las Vegas, Nevada April 2010
"Ordering from this company is as pain free as it can get. Please be prepared to be very surprised at the attention to detail not only with the product but with the presentation and packaging. It is very clear that each order is handled as if it were their own. The little things are what matters and this company does that. Extremely impressed and satisfied. Aloha!"
Travis J - Wisconson January 2010
"Since coming to the Big Island, my thick curly hair had become one huge knot on the back of my head. Swimming in the ocean and just plain ole washing my hair became a full time job that required hours to manage. I spent hundreds of dollars on hair products to reduce the frizz. I purchased products from lines such as John Frieda, Aussie, Herbal Essences, CHI, and KMS which all left my hair straight, limp, oily and just lifeless. I was already using Greg's soap until one day he suggested the Kukui Nut Oil. Long story short....It WORKS. I use it almost every day. My hair is more manageable than ever, it's not greasy and I still enjoy all of my curls. I even have tremendous shine. Greg's secret....if you want to add a little fragrance...add a few drops of your favorite natural essential oil to the bottle. Thanks Greg!"
JS - Kailua-Kona, HI
"We were already loyal customers to the soap and coffee addicts! My latest discovery is the Kukui Nut Oils! This has been an incredible discovery. I have suffered from dry hands, torn cuticles and brittle nails for my whole life. I started using the Kukui Nut Oil every night before going to bed and I can't believe the difference! Kona Natural Soap does it again!"
- JCdC in California
"I've been buying KNSC products since 2006 and have never had a bad experience. Quality and service are exceptional no matter if you're buying while in Kona or ordering online. Thanks guys!!" LW - Ohio
"I think your soap is the best on the planet!" - L.M.T. Palmdale CA
"Aloha. Saw you yesterday at the Convention Hall and I just wanted to take a moment to compliment you on your soap product line. I first encountered your soaps at the Made in Hawaii Show a couple of years back and have been a fan every since. The soap itself produces a clean, silky feeling with a mild yet not overpowering aroma - and while guys aren't usually into bath products, I've come to really enjoy yours. I even ordered a couple of boxed sets as gifts. They arrived on time and as advertised. Best soap product I've ever encountered and my own sister has manufactured commercial old fashioned soaps for the market! And environmental friendly? What can one say, but good job guys..... Much Mahalo,"
Tower Engineering Honolulu
"You are the best, I have been using your soap for 9 months and I can't go back to store soap. I started buying your plain soaps, my husband is allergic to chemicals and has very sensitive skin. He never had any problems with your soaps and we are able to use many scents and I love it. I took the tour with my mom and I was very impressed!!! A+++ for your business. Thank you." JC Arizona
"Aloha! My husband and I stayed on the Big Island for our honeymoon this past August 2007. We met one of you at the Alii Marketplace, where I purchased several of your yummy smelling soaps for my husband. He LOVES them. They have such a nice lather to them and they definitely do not strip the skin of its natural moisture. If anything, they deliver even more moisture - a miracle soap! We're converts and we'll be placing orders with you very soon, as he's now on the last bar we bought."
"LOVE the coffee. Completely addicted. And we are proudly wearing our new T-shirts. Great company." California
"This is a great small company with a fantastic product and the best service ever! Their soap is wonderful! It lathers even in the hardest water and rinses clean. If you have winter skin, try any of the soaps with oatmeal in them. I had the opportunity to visit the facility and can tell you that great love and care goes into each bar. Try Kona Natural Soap today!!!" LW - Mount Gilead, Ohio
"EXCELLENT customer service, shipping and overall experience! I live in Sacramento and cant get enough due to this companys friendly, reliable and quality way they do business! Wonderful products, friendly staff, AWESOME company!" Sacramento, CA
"Great soap from a great company run by great guys. Discovered them on my honeymoon and were hooked, restocking my bathrooms in Chicago every month or so. The product speaks for itself, but speed of delivery is unbelievable." -Chicago, IL
"I will include the soaps in my executive gifts for my clients." Rated Excellent - D.P. California
"The products are great and the service is excellent. I have and will recommend them to my many friends." MGC Berkeley California
"We first experienced this vendor at the Kona Market in Hawaii. They were very friendly. This experience of purchasing additional items over the internet was perfect. I received an email in answer to a question I had immediately and the shipping of the various items was impecable. I definately would purchase from them again." Burbank, Illinois
"Excellent website, excellent processing, and absolutely superb product!" Hanover, PA
"A wonderful, natural product with the greatest scents ever! VERY swift service in delivery as well. Will definitely order again!" Rated Excellent - Jessica C. Nevada
"This is a new company and I was so impressed with the customer follow-up right after I placed my order. I received a personal email confirming my shipping preferences and then received a personal call to thank me for the order and to see if I had any questions. The soaps are wonderful." Rated Excellent - Marie B. California
"I am a personal friend of the people who operate this company and I am extremely pleased with their service and I trust them." Rated Excellent - Janis Y. California
"Fantastic shopping experience, wonderful customer service. I will most definitely by from them again!" Rated Excellent - G.M. Nevada
"This is the best stuff around." Rated Excellent - Suzy G. Hawaii
"Loved It!!!" - Linda G. California
"Wow, what scents! I haven’t used them yet, but breathing the smells was wonderful." - Deborah H. California
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